MEETDONE

Support & Privacy

Everything you need to know about using MeetDone, and how your data is handled.

MeetDone records meetings, transcribes them, and uses AI to turn the transcript into notes, translations and action items โ€” so you can stay focused on the conversation instead of taking notes.

Features

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Recording that survives interruptions

Recordings save automatically and resume after a call, a dead battery, or the app being backgrounded, so a meeting is never lost.

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AI transcription

Long recordings are split into segments and transcribed automatically, with support for multiple spoken languages in the same meeting.

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AI meeting notes

Get a summary, key issues, decisions and action items pulled straight from the transcript โ€” no manual note-taking required.

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Translation

Translate the transcript into another language, segment by segment, with progress you can pause and resume at any time.

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Action items & to-dos

Pull action items out of a meeting with one tap, then edit, prioritize and track them in the built-in to-do list.

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Meeting library & calendar

Browse every past meeting by date, with the original transcript, notes and translation always available.

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iCloud backup & restore

Members can back up recordings, notes and to-dos to their own iCloud account, and restore them on any device.

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Multiple app languages

The app interface is available in English, Chinese and Thai, and can be changed anytime in Settings.

Getting started

  1. Allow microphone access when prompted, then tap Start to begin recording a meeting.
  2. Tap Stop & Save when you're done โ€” the recording is saved to your device immediately.
  3. Transcription starts automatically. Once the transcript is ready, generate meeting notes or translate it into another language.
  4. Turn any decision or follow-up into a to-do with one tap, and track it from the To-dos tab.
  5. Connect an AI service in Settings if you haven't already โ€” transcription, notes and translation all run through it.

Frequently asked questions

Recording won't start, or says microphone access is needed

Open the iOS Settings app โ†’ Privacy & Security โ†’ Microphone, and make sure MeetDone is allowed. Restart the app afterwards.

Transcription, notes or translation is stuck, slow, or failed

These features call an AI service over the network, so a slow or dropped connection can pause or fail a request. Check your connection and tap Retry โ€” progress is saved by segment, so you resume from where it stopped rather than starting over. If it keeps failing, make sure an AI service is configured under Settings.

What are Meeting Time Cards, and how are they different from membership?

Meeting Time Cards are a pay-as-you-go balance of transcription seconds plus a number of note and translation credits โ€” useful if you only need the app occasionally. A membership (lifetime or annual) instead gives unlimited notes and translations, plus iCloud backup and restore; transcription still draws from your time balance either way.

I purchased membership or a meeting time card, but it's not showing up

Open Settings โ†’ Membership and tap Restore Purchases. This re-checks your Apple ID's purchase history and re-applies anything that didn't sync automatically.

iCloud backup or restore isn't working

iCloud backup and restore require an active membership and a device signed in to iCloud with iCloud Drive turned on. Finish any recording in progress first, then try again from Settings.

How do I delete a recording or an entire meeting?

Open the meeting, then use the delete options to remove just the audio (the transcript, notes and translation are kept) or the entire meeting record. Deleting a meeting record cannot be undone.

Can I use MeetDone without an internet connection?

Recording works fully offline, and you can browse past meetings, transcripts and notes without a connection. Transcription, AI notes and translation require network access, since they run through an AI service.

Still need help?

Contact support

Email us and we'll get back to you as soon as we can.

shande.li@icloud.com